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Frequently Asked Questions

Customers frequently have questions about the scope of the outdoor maintenance services provided by STS Tree Services.


If you have any questions about what to expect of our services, please take the time to read through these commonly-asked questions and then contact us as well for a free estimate!


STS Tree Services

Q. Are you insured?

A. Yes, STS Tree Services is fully insured ($2,000,000 Public Liability and Property Damages) for your peace of mind.


Q. How much do your services cost?

A. Our service costs can vary from site to site, as no two jobs are exactly alike. If you contact us for a free consultation and/or estimate, we will provide you with an honest, professional estimate you can expect for that specific kind of service. We can provide estimates over-the-phone, but it may be necessary for us to send someone out to your property for a personal inspection to really get a proper sense of the scope of the project.


Q. Why are there separate processes involved for tree and stump removals?

A. Stumps are the part of the tree that remains after the tree’s trunk has been cut and depending on the tree’s roots system, some stumps are more difficult to remove than others. Stumps require separate equipment for grinding them up and their removal. It’s up to the individual whether or not they want their stumps removed, but if left in place, stumps can create safety concerns and can even lead to insect infestations once they’ve begun to deteriorate. The amount of time required to remove a tree and/or its stump will vary depending upon the tree’s size, age, species, access issues and the depth of its stump and/or roots.


Q. Do you provide clean-up afterwards?

A. Yes, we provide “five-star” clean-ups afterwards, which is what sets us apart from our competition. We aim to provide service that is satisfaction guaranteed and the large number of customer referrals we receive is a testament to our thoroughness and respect for your property. We’d be happy to provide some professional references upon request.


Q. What’s the difference between pruning and trimming?

A. Trimming usually refers to us cutting off dead or living branches of your shrubs to either make them more aesthetically-pleasing or more functional, while pruning refers to the same process but for trees. These services can be an occasional service or a more regular service, depending upon your property, specific needs and budget.


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